Privacy Policy

Last updated: February 2, 2026

Danielle Crowell (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit daniellecrowell.ca / daniellecrowell.com or use our services, programs, or products (collectively, the “Services”).

By using this website or our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Voluntarily

You may provide personal information when you:

  • Sign up for emails, newsletters, or freebies

  • Purchase a course, program, or service

  • Fill out a contact form or application

  • Book a session or consultation

  • Participate in surveys, forms, or questionnaires

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Mailing address

  • Information you share about your goals, experiences, or well-being (for coaching purposes)

b) Information Collected Automatically

When you use our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

  • Referring website

This data is collected using cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use your information to:

  • Provide and deliver our Services

  • Process payments and send purchase confirmations

  • Communicate with you about programs, sessions, and support

  • Send newsletters, updates, and marketing emails (you can unsubscribe anytime)

  • Improve our website, content, and offerings

  • Respond to inquiries and customer service requests

  • Maintain records for legal, accounting, and business purposes

We only collect information that is reasonably necessary for these purposes.

3. Coaching & Sensitive Information

If you participate in coaching, courses, or programs, you may choose to share personal information related to your physical, emotional, or life experiences. This information is used solely to support your participation in our Services.

While we take privacy seriously, coaching is not a regulated health service, and electronic communication (email, video calls, platforms) may not be 100% secure. By participating, you acknowledge and accept these risks.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who help us run our business, such as:

  • Payment processors (Stripe and PayPal)

  • Email marketing platforms (Systeme.io)

  • Course or membership platforms (Systeme.io)

  • Scheduling software (Calendly)

  • Video call, meeting and webinar software (Zoom)

  • Website hosting providers (Dreamhost and Systeme.io)

  • Analytics services (e.g., Google Analytics and Systeme.io)

These providers only receive the information necessary to perform their services and are expected to protect your data.

We may also disclose information if required by law.

5. Email Marketing

If you opt in to receive emails from us, we may send you:

  • Newsletters

  • Educational content

  • Promotions and offers

  • Updates about programs and services

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand how visitors use our site

  • Improve performance and user experience

  • Support marketing and analytics efforts

Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

7. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmitting or storing data online is completely secure. By using our website and Services, you acknowledge this risk.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services

  • Meet legal, tax, or accounting requirements

  • Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

To make a request, contact us using the details below.

10. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

11. International Users

If you access this website from outside Canada, please be aware that your information may be transferred to, stored, and processed in a different country where data protection laws may differ.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the website or Services means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Danielle Crowell
Email: hello@daniellecrowell.ca
Website: www.daniellecrowell.ca